Q&A

Keep Smiling Creations

Q&A

How long will my order take to ship?
Your apparel and earrings are custom made.  Therefore, once your order is placed, processing time is currently 3-4 weeks. You will get an email once your package ships with the tracking number.

 

I need my order ASAP.  How soon can I get it? 
We totally get it, life happens and events sneak up on us!  We offer a $20 rush fee if you need it quick.  Just shoot us an email or add it to the note at checkout and we will make special  arrangements with you.  *Also, if you need your item by a specific date, place it in the notes section at checkout!*

 

Do you accept exchanges or returns?
At this time, all sales are final.  Thanks for your understanding!

 

How do I wash my KSC tee?
We recommend washing your tee on cold for the first cycle.  After that, feel free to wash it like any other tee you have!